Lidl ⭐️ Customer Service can be contacted by phone, email, Facebook and live chat, as well as to find out the opening hours and get a brief instruction on how to use each of these forms.
How to Call Lidl Customer Service
Every visitor to the Lidl chain sooner or later faced a situation where he would need the help of a qualified employee.
There are many situations that you may have questions about, from problems with in-store service to logging into your personal account!
To contact support, you need to call the following phone number: +1-844-747-5435
After dialing the number, you will get an answering machine, which will help you to solve the problem according to the category you have chosen or if you cannot find an answer to your question, you can switch to an operator!
Note! Keep in mind that you pay for the phone call according to the tariffication of your mobile operator!
Lidl Customer Service by Mail
If you do not want to have a live conversation, but you need to solve a question, you can always write a letter with your question by e-mail.
To do this you will need:
- Go to - www.lidl.com
- Scroll to the bottom of the site
- Click on the tab - 'Help and Support'
- A new page will open
- In the bottom corner click on the question mark
- In the opened form click on 'Contact Form'
- This will open a page with a form to be filled in
- Give all the personal data and fill in your question
- Click 'Send'
Note! The answer to your email will take at least two business days!
Get Lidl Customer Service via Massager
You can also voice your question through a social network such as Facebook.
To do so, you will need to:
- Go to the 'Help and Support' page
- In the window that pops up, click on Facebook
- After clicking on it you will be taken to the social page
- On this page, click send a message
- In the dialog box, write your question
- Send it
- Wait for a reply from an operator
Note! You will need to be logged in to Facebook to send your message!
Lidl Customer Service by Web Chat
You can also get an answer to your question in the form of a live chat on the official website page.
Step-by-step instructions:
- Open the site
- Go to 'Help and Support'page
- Open the dialog window with the choice of connection
- Click on 'Web Chat'
- Wait for form to load
- Fill out the form by entering your data
- Press 'Start'
- An operator will answer you
- In the format of communication, you will receive an answer
Note! Please note that the operator's answer can sometimes be longer!
Lidl Customer Service – Work Schedule
Whichever way you choose to contact them they all have office hours in which they can respond.
Also note that on holidays, their opening hours may be shortened or may be declared a non-working day!
Customer Service hours Monday - Saturday: 8 a.m. - 8 p.m.
Note! All information about changes in working hours is published on the official website!